Important information about St. Francis Medical Center

For more than 25 years AmeriHealth New Jersey has been committed to working with hospitals and health systems across the state to improve access, quality, and cost for our members.

In January 2020 we had communicated to members that there was a possibility Saint Francis Medical Center would no longer be a participating provider in our network as of May 1, 2020. Since that time, we continued to discuss this matter with Saint Francis Medical Center, but unfortunately a new agreement could not be reached.

While we are very disappointed with this outcome, our biggest concern right now is addressing the immediate needs of our members. Most importantly, we want members to know that on and after May 1, 2020, they will continue to have access to other in-network providers and medical facilities that are part of the AmeriHealth New Jersey network. Alternative in-network hospitals in Mercer County are:

• Capital Health Regional Medical Center, Trenton, NJ
• Capital Health Medical Center - Hopewell, Pennington, NJ
• Robert Wood Johnson University Hospital, Hamilton, NJ

We also want to remind our members that we have expanded coverage of telemedicine services for the duration of New Jersey’s public health emergency to encourage social distancing and increase access to care during the COVID-19 outbreak. Members should ask their primary care doctor or specialist to see if they can conduct a visit by phone or video chat. Members can also access MDLive through our member website at amerihealthnj.com.

We encourage our members with questions to call customer service at the number on the back of their member ID card.