Amerihealth New Jersey Enhances Member Site with WebMD Health Information, Resources
Mt. Laurel and Iselin, NJ - November 12, 2009 - Imagine having your health care information at your fingertips, in one convenient place. No more surfing the Internet to find reliable, personalized, information. AmeriHealth New Jersey announces the launch of an enhanced member website at www.amerihealthexpress.com, which offers one convenient source for members' health care needs.
Through a collaboration between AmeriHealth New Jersey and WebMD, one of the most recognized brands of health information, AmeriHealth New Jersey members can now access clinically accurate, relevant health care information with ease. The site uses the latest technology and WebMD's trusted health resources.
"The Internet has changed the way people make their most important decisions, and nowhere is that more apparent than in health care" said Judith Roman, president and chief executive officer of AmeriHealth New Jersey. "Our new website, www.amerihealthexpress.com, will let our members take a more proactive role in managing their health, especially to better understand the connection between lifestyle choices and health care costs.
"Our new website is very much in response to member requests for more resources and tools to help them live healthier, more fulfilling lives," continued Roman. "This new portal offers our members leading edge content, tools, and interactive learning opportunities to help them make the informed choices for good health. Our goal is for amerihealthexpress.com to make online health management as easy and familiar to our members as online banking.
Amerihealthexpress.com leverages the AmeriHealth New Jersey consumer website experience and WebMD's proven technology and expertise in personalized health information services. By providing tools targeted for specific health situations, amerihealthexpress.com helps AmeriHealth New Jersey members better manage physician visits, monitor prescription drugs they use, easily find a doctor or hospital equipped for their needs, learn more about the risks and rewards of various health decisions, and use interactive applications to improve their lifestyles.
"Many of our members already use the Internet to find information about heath conditions, and to check their symptoms," said Paul Portsmore, vice president of health services for AmeriHealth New Jersey. "By combining health management resources from WebMD with AmeriHealth's member-specific information and medical and prescription drug data, we're providing our members with a single resource for managing their personal health care, which really taps into the power of the Internet."
AmeriHealth New Jersey can send targeted messages to members based on their preferences, conditions, or demographics. For example, a member who expresses interest in losing weight can receive helpful tips and articles focused on diet, exercise and nutrition to improve her health.
AmeriHealth New Jersey members will appreciate the interactive learning opportunities and practical features available from the new portal:
- a personal health risk profile that provides personalized reports and action plans targeted to the member's individual risk factors to help them adopt healthier behaviors;
- lifestyle improvement programs on nutrition, smoking cessation, exercise, weight management, and stress management;
- a treatment cost estimator that helps members estimate costs for hundreds of common conditions, procedures, tests, and health care visits;
- the WebMD Medical Encyclopedia, which explains medical terms in an easy-to-understand, consumer-friendly manner;
- physician and hospital finder tools enable members to find participating providers and compare hospitals by location and quality outcomes.
Employer group customers, more than ever before, are asking AmeriHealth New Jersey for help in promoting healthy lifestyles in order to help them manage health costs, Portsmore explained. Member empowerment in health care ties directly to the bottom line. He said employers are 'getting it' and want to encourage their employees to take an active role in changing behaviors and managing their health.
The AmeriHealth New Jersey enhanced consumer portal is free, easy to use, and secure. In addition to the enhanced features, members will still be able to:
- review claims and obtain tax-year reports;
- view payment responsibility reports, which show how much AmeriHealth New Jersey paid for a claim and any amounts the member may owe;
- request and print temporary ID cards;
- view and print referrals as needed.
AmeriHealth frequently speaks to offering "health insurance that pays," and what we really mean is offering opportunities for better quality of life and ultimately medical cost savings," Portsmore added. "Our enhanced amerihealthexpress.com is one of many programs and services we've put into place to help our members take a more active role in their health and become better informed health care consumers."
About AmeriHealth New Jersey
AmeriHealth HMO, Inc. and AmeriHealth Insurance Company of New Jersey (collectively, "AmeriHealth New Jersey") provide health insurance coverage to employers and individuals throughout New Jersey. AmeriHealth New Jersey has one of the largest provider networks in New Jersey, and those networks include access to hospitals and doctors across the nation. The company is also committed to offering value-added insurance solutions for customers through AmeriHealth New Jersey's innovative wellness and incentive programs and benefits designs.
AmeriHealth New Jersey earned top ratings for customer service and quality of care as part of the state's recent health plan performance report. Additionally, the company's managed care plan, AmeriHealth HMO Inc. , has received the highest possible accreditation by the National Committee for Quality Assurance (NCQA) by meeting NCQA's rigorous evaluation standards.
AmeriHealth New Jersey has offices in Mt. Laurel and Iselin. For more information on AmeriHealth New Jersey, visit www.AmeriHealth.com.
Manager, Public Relations
AmeriHealth New Jersey