AmeriHealth NJ Encourages Members Recovering from the Hurricane to Utilize Case Management Services
Cranbury, NJ - November 13, 2012 - AmeriHealth NJ is reminding members who may be displaced as a result of Hurricane Sandy, and who may need help with medical issues, to contact AmeriHealth NJ's Case Management Hotline for assistance.
Case Management is available to all AmeriHealth NJ members and can provide assistance with the following:
- Guidance on handling medical complications as a result of the storm
- Solutions on how to get medications that need to be refilled
- Coordinate access to physician care if needed
Members who need assistance with these types of issues are encouraged to call 1-800-313-8628, select prompt 3 and leave a message for a case manager to return the call. Messages are checked Monday through Friday, from 8:15 a.m. to 4:30 p.m. All calls will be returned within 24 hours, or the next business day if it is a holiday.
As always, our Customer Service staff is available from 8 a.m. to 6 p.m. at 1-800-275-2583 to assist members and ensure they have uninterrupted access regarding their health care benefits and services.
If AmeriHealth NJ members need to seek medical assistance, they are reminded to have their AmeriHealth NJ member card on hand. This will ensure that any member can access medical care quickly and without confusion.
About AmeriHealth NJ
AmeriHealth HMO, Inc. and AmeriHealth Insurance Company of New Jersey (collectively, AmeriHealth New Jersey) provide health insurance coverage to employers and individuals throughout New Jersey. The company has the largest provider network in New Jersey*, and that network includes access to hospitals and doctors across the nation. The company is also committed to offering value-added insurance solutions for customers through its innovative wellness and incentive programs and benefits designs.
The company’s managed care plan, AmeriHealth HMO, Inc. is accredited by National Committee for Quality Assurance (NCQA).
AmeriHealth New Jersey and its affiliates are a growing group of insurance and health companies whose product portfolios include health insurance, workers’ compensation, property and casualty insurance, and management services. AmeriHealth New Jersey headquarters are located in Cranbury, NJ. For more information on AmeriHealth, visit www.amerihealthnj.com.
*Based on analysis done through an independent source.
Manager, Public Relations
AmeriHealth New Jersey