AmeriHealth New Jersey takes steps to help members affected by the wildfires in California

Cranbury, NJ, November 13, 2018 — AmeriHealth New Jersey is taking extra measures to help its members who might be affected by the wildfires affecting various parts of Northern and Southern California.

To help these members impacted by the wildfires, AmeriHealth New Jersey will alter some of its policies now through December 15, 2018. Specific steps include:

  • Waiving precertification, referral, and hospital admission requirements for medically necessary care for members.
  • Lifting prescription refill restrictions, such as the “refill too soon” limit, and allowing members who receive prescriptions via mail order to get prescriptions at a retail pharmacy.
  • Providing replacement of medically necessary medical equipment or supplies for members.
  • Offering free confidential counseling service and other resources to employer customers through Magellan Health Services for employees coping with stress and trauma they may have experienced as a result of this emergency situation. Additionally, Magellan is offering a toll-free Information Resource Line, available 24 hours a day, seven days a week for all AmeriHealth New Jersey members, to help callers cope and maintain good mental health during the recovery. Members can access this information at 1-800-327-7451.

AmeriHealth New Jersey members with questions about care and medication needs are encouraged to contact the company’s Customer Service team at 1-888-YOUR- AH1 (1-888-968-7241) or the phone number on the back of their AmeriHealth New Jersey member I.D. card. AmeriHealth New Jersey employees can ensure that members have uninterrupted access to the health care services they need during this emergency situation and the aftermath.

AmeriHealth New Jersey members can also access their personal health information and find and print replacement ID cards on amerihealthexpress.com, the AmeriHealth New Jersey secure member portal.

About AmeriHealth New Jersey
For nearly 25 years AmeriHealth New Jersey* has been dedicated to enhancing the health and well-being of the people and communities we serve. Our members are at the center of everything we do. Since the onset of the Affordable Care Act, we have been committed to offering health plans on the Individual Marketplace, which has expanded access to coverage for New Jersey residents. We are exclusively focused on New Jersey with plans designed to meet the unique needs of individuals, small- and mid-sized businesses, municipalities and boards of education across the state. We also provide administrative services to self-funded groups. Named one of the Best Places to Work for the past seven years, AmeriHealth New Jersey is located in Cranbury, NJ. For more information visit amerihealthnj.com.

*AmeriHealth Insurance Company of New Jersey | AmeriHealth HMO, Inc.

Media Contact

Jill Roman
Manager, Public Relations
AmeriHealth New Jersey
(609) 662-2454
Jill.Roman@AmeriHealth.com