Important Contact Information

AIM Specialty Health® (AIM)
Precertification requests for CT/CTA, MRI/MRA, PET, nuclear cardiology, facility and home-based setting sleep study, continuous positive airway pressure titration, sleep equipment (APAP, BPAP, CPAP) and related supplies 1-800-859-5288
AmeriHealth Administrators
Direct all inquiries or issues directly to AmeriHealth Administrators 1-800-841-5328
Anti-Fraud and Corporate Compliance
Hotline 1-866-282-2707
Baby FootSteps®
Perinatal case management 1-800-598-BABY
CareCore National, LLC d/b/a eviCore healthcare (eviCore)
Precertification requests for nonemergent outpatient radiation therapy services

Precertification and/or prepayment reviews for genetic/genomic tests, certain molecular analyses, and cytogenetic tests
Clinical Services — Utilization Management
Requests for authorization services should be entered through PEAR Practice Management on the Provider Engagement, Analytics & Reporting (PEAR) portal. 1-888-YOUR-AH1
Credentialing violation hotline 215-988-1413
Credentialing Participation Request Form Practitioner Participation Form
Credentialing and re-credentialing inquiries Email:
Credentialing application corrections Email:
Fax: 215-238-2549
Customer Service
AmeriHealth New Jersey HMO/PPO/EPO
AmeriHealth Medigap
AmeriHealth 65® Preferred HMO 1-866-569-5190
Language assistance services are offered through the AT&T Language Line for Members who have difficulty communicating because of an inability to speak or understand English.
Health Coaching
Case and Condition Management
24 hours a day, 7 days a week
Highmark EDI Operations
Mon. – Fri., 8 a.m. – 5 p.m. 1-800-992-0246
Mental Health/Substance Abuse
Magellan Healthcare, Inc.
Customer Service and Precertification
24 hours a day, 7 days a week
AmeriHealth Administrators
24 hours a day, 7 days a week
PEAR Portal
PEAR support 1-833-444-7327
eBusiness (portal registration and questions) Provider eBusiness Inquiry Form
Prescription Drug Benefits
Prescription drug prior authorization
Mon. – Fri., 9 a.m. – 5 p.m.
Fax: 1-888-671-5285
Direct Ship Drug Program Direct Ship Drug Program
Fax: 215-761-9580
Blood Glucose Meter Hotline 1-888-678-7012
Prescription Drug Benefits (Medicare Part D)
Prescription drug prior authorization
24 hours a day, 7 days a week
Fax: 1-888-671-5285
Direct Ship Drug Program Direct Ship Drug Program
Fax: 215-761-9580
Blood Glucose Meter Hotline 1-888-678-7012
Provider Resources
Provider Automated System 1-888-YOUR-AH1; prompt 2
Navigating the Provider Automated System
Provider Services
Mon. – Fri., 8 a.m. – 5 p.m.
Provider Office Resources Office Administration/Patient Education Resources Order Form
Provider Partner Associate Find your Provider Partner Associate

Mailing Address
259 Prospect Plains Road, Bldg. M
Cranbury, NJ 08512-3706

Complete the Provider Email Sign-Up Form to receive email updates with the latest information, including Partners in Health UpdateSM.